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Frequently Asked Questions
What is a Standard & Extended License?
Items purchased under the Standard License may be used to create End Products for Sale where lifetime sales of the End Product for Sale do not exceed 500 units.
Items purchased under the Extended License may be used to create End Products for Sale that may be sold an unlimited number of times.
What is the Shop's Return and Exchange Policy?
Products in my store are mainly digital products and due to the nature of the products, there will be no refunds. But if you encounter any problems with the files, please send me an email at email@example.com and I will be happy to help you out.
How are Free Goods/Freebies/Free Printables licensed?
All Items offered as Free Goods / Freebies / Free Printables are only for personal use. You are not allowed to extract, amend / alter the file in any way, re-distribute, re-sell or use for commercial use. If you would like to buy a Standard or Extended License for any of these Items listed as a Freebie / Free Printables, please get in touch with me.
I've bought your printables but I can't seem to open your zip file(s)..
- To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location.
- To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All, and then follow the instructions.
Referenced from microsoft.com
For Macs, here’s how to unzip your files:
Unzipping a file or folder couldn’t be easier. Double-click the zip file and the file or folder will be decompressed into the same folder the compressed file is in.
- If the item you are decompressing contains a single file, the new decompressed item will have the same name as the original file.
- If a file with the same name is already present in the current folder, the decompressed file will have a number appended to its name.
For Files That Contains Multiple Items
When a zip file contains multiple items, the unzipped files will be stored in a folder that has the same name as the zip file. For example, if you unzip a file called , the files will be placed in a folder called Archive. This folder will be placed in the same folder as the file. If the folder already contains a folder called Archive, a number will be appended to the new folder, such as Archive 2.
Referenced from lifewire.com
What are the End Product requirements?
End Products must be significantly different than the original Item and require time, effort, and skill to produce. End Products must not be used or sold in a way that is directly competitive with the original Item you purchased. End Products must not redistribute the original Item to any third parties in a manner that allows for the extraction of the original Item.
You may not redistribute/alter/extract any files that are our goal setting/planner printables in any way.
Can I use a purchased item in a freelance project or contract work for a client?
Yes. However, if the client intends to sell more than 500 units of the End Product you create, you will need to purchase an Extended License or multiple Standard Licenses. If you create the End Product for a client, your rights to purchased Items are transferred from you to your client.
What is Personal Use, Commercial Work, Contracted Work, Client Work, etc.?
Both the Standard and Extended Licenses allow for Personal Use and Commercial Work of many kinds. However, if purchased Items are used in an End Product For Sale (whether by you or a client), special terms apply (a limit of 500 units sold under the Standard License, and an unlimited amount of units sold under the Extended License).
Personal Use is defined as using purchased Items in a manner that has no potential monetary gain. Personal Use projects cannot be related to any business, non-profit, or other organization of any kind. All purchased Items may be used in an unlimited number of Personal Use Projects. Examples of Personal Use include using a graphic to create t-shirts for a family reunion, using a template to create a birthday card that you send in celebration of a friend’s special day, using a photo in a piece of wall art that you create for family member as a gift (no money changes hands), etc.
We define Commercial Work to be any work done that is not for Personal Use. Synonymous terms include Contracted Work and Client Work.
Is there any limit to the number of impressions for my End Product?
For the most part, there is no limit to the number of impressions for your End Product. However, when purchased Items are used in TV, films, streaming video, on demand broadcasts, and/or online videos, exceptions apply. For these mediums, your End Product is allowed up to 10,000 views per month. For anything over 10,000 monthly views, contact the shop owner directly in order to inquire about further rights options.
Can I redistribute Items I've purchased?
No, items purchased are for your use only. You may not include the original purchased items (or source files) in any distributed end products.
Do I have to credit the original designer of an Item when I use it?
No, you don’t have to but it sure is a nice thing to do!
Can I buy an Extended License for Items already purchased?
Yes, there is an ‘Extended License Addon’ option available if you have already bought a graphic/printable with the Standard License. You may go to that Item’s product page and buy the Extended License Addon where you will receive the Extended license terms pdf file as proof of receipt.
Please note that the Extended License will not be available to any goal planning/planner printables.
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